We are seeking a professional and personable Front Desk Coordinator to join a premier plastic surgery and med spa practice located in Willow Grove, PA. This esteemed practice specializes in advanced surgical and non-surgical facial procedures. The Front Desk Coordinator will serve as the first point of contact for patients, ensuring a welcoming environment and providing exceptional customer service. The ideal candidate will possess excellent organizational skills and a professional demeanor to manage front desk operations efficiently.
Responsibilities
Greet and assist patients and visitors in a courteous and professional manner.
Manage incoming calls, schedule appointments, and handle inquiries.
Maintain and update patient records with accuracy and confidentiality.
Coordinate daily front desk activities, including check-ins and check-outs.
Handle administrative tasks such as filing, scanning, and data entry.
Ensure the reception area is clean, organized, and presentable.
Collaborate with medical and administrative staff to facilitate smooth office operations.
Adhere to all company policies and procedures, ensuring compliance with healthcare regulations.
Qualifications
High school diploma or equivalent (associate degree preferred)
2+ years of front desk or administrative experience in a healthcare setting
Proficient in Microsoft Office and EMR systems
Strong communication, organizational, and multitasking skills
Professional, detail-oriented, and able to thrive in a fast-paced environment
Location: Willow Grove, PA 19090
Schedule: Full-time, Monday through Friday
Pay Rate: $18–$22 per hour, based on experience