IBM Services DBA – Retail Center Sales Associate at The UPS Store is a unique role that merges tech-enabled professional services with customer-focused retail execution. As part of an IBM services team supporting The UPS Store network, you’ll be the face of customer engagement—championing personalized shipping, printing, and business support. Your day involves mastering store systems, empathizing with customers, and delivering efficient solutions from packing to printing—while maintaining operational excellence in an engaging, flexible, and service-driven environment. The UPS Store brand is well-respected for its broad reach and award-winning customer service, backed by IBM’s robust technology and support infrastructure. If you’re adept at communication, enjoy hands-on problem solving, and thrive in a fast-paced retail setting underpinned by leading tech, this role puts you right where innovation meets service.