Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa. Laundry Assistant Manager Kalahari Resorts & Conventions is seeking a Laundry Assistant Manager . In this role, you will be responsible for the efficient and effective daily operation relating to the laundry department and will administer the supervision of all laundry attendants. As part of our leadership team, you'll embody our Promise to Lead with Love —guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll help lead a team that ensures linens, towels, and uniforms consistently meet Kalahari's high standards of quality, cleanliness, and presentation. By supporting associates, optimizing daily operations, and maintaining an efficient laundry process, you'll play a vital role in creating a seamless guest experience and providing the resources associates need to succeed. *** Position starting as early as September. *** Pay Rate – $22 – $24/Hr.
Key Responsibilities
Assist in supervising the daily operations of the laundry department, ensuring efficient workflow and timely processing of linens, towels, uniforms, and other resort textiles. Lead, coach, and support laundry associates while promoting a positive, safety-focused, and service-oriented team culture. Monitor linen quality, cleanliness, and inventory levels to ensure resort standards are consistently met. Coordinate daily production schedules and staffing assignments to meet operational demands and occupancy levels. Assist with training, performance coaching, and development of laundry associates to support departmental success. Ensure proper operation, preventive maintenance, and cleanliness of laundry equipment while reporting repair needs promptly. Maintain inventory of laundry chemicals, supplies, and operating materials, assisting with ordering and stock management as needed. Monitor compliance with safety procedures, chemical handling guidelines, and infection prevention and sanitation standards. Collaborate with Housekeeping, Engineering, and other resort departments to ensure timely delivery and availability of clean linens. Support departmental reporting, quality inspections, and continuous improvement initiatives to enhance efficiency and guest satisfaction.
What We're Looking For
We require you have a background consisting of previous housekeeping or laundry department supervisory experience in a large hotel/resort, convention center, amusement park, or related industry. Must have a broad understanding of the tourism and day-to-day operations of a large volume hotel/resort. A Sampling of Our Benefits Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
- Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. | Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | Kalahari Resorts & Conventions is an Equal Opportunity Employer.